Terms and Conditions

This page is our terms and conditions of sale, current as of: May 18, 2011

  1. This is the current version

    These terms and conditions supercede any previous terms and conditions supplied or available from this page.
    We encourage you to revisit from time to time to ensure you are familiar with our current terms and conditions of sale.


  2. Plain Speak

    We have used simple language in an attempt to make our terms and conditions understandable to all.
    If you require any clarification about our terms and conditions we invite you to contact us to discuss any concerns you might have.


  3. Payment

    1. Succinct Ideas payment terms are 14 days from day of invoice
    2. All pricing is excluding GST unless otherwise noted.
    3. Our proposals remain valid for 30 days from date of issue
    4. Extrapolated invoicing
      1. We can extrapolate invoices over the project period but only by prior arrangement
      2. There may be a surcharge for extrapolated invoicing
    5. All activity will cease on your project if our accounts are overdue

  4. Performance guarantees

    1. While we are committed to deliver the best possible results for our clients, Succinct Ideas does not provide performance guarantees in our standard products, including but not limited to:
      1. Search engine rankings
      2. Number or quality of site visits
      3. Sales or transaction values
    2. We may at our discretion provide a guaranteed ranking result on your request

  5. Infrastructure

    1. We may commission web sites, blogs, web 2.0, Social Media web sites and other online resources to achieve the desired outcome for our clients. Any ‘infrastructure’ acquired or established by Succinct Ideas remains Succinct Ideas property.

  6. Website quality

    1. Search rankings are increasingly impacted negatively by:
      1. Content quality including
        1. Duplicated or spammy content
        2. Defective HTML coding
        3. Other factors related to content quality as announced by Google from time to time
      2. Website performance
        1. Typically page load performance

      Succinct Ideas will advise if in our opinion website quality factors are impacting your website's search performance, however we are not liable for the rectification of these issues.

  7. Website access

    8. We may need to modify pages and/or components in your website
    To achieve this we will require FTP access to your website.
    if your site is contained in a Content management System (CMS) we will require an appropriate sign in

  8. Website Support

    We may require technical or design assistance from your web developer/designer
    Note that our quotations do not include the costs for:
    1. Your web developer/designer's assistance
    2. Sourcing, installation and configuration of additional website components, plug ins or pages that may be required
    3. Production and installation of additional art work